FAQs & Troubleshooting
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Latest |
223 Results
- 5127/03/2023"Offline" appears on the Status Monitor.
- 5227/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 5327/03/2023Change the printer driver settings (Windows/macOS)
- 5427/03/2023The printer status is Offline or Paused.
- 5515/02/2023How to use Driver Deployment Wizard(only available for Windows)
- 5615/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 5714/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 5819/12/2022I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 5919/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 6019/12/2022Cannot Detect
- 6119/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 6213/12/2022Open the Status Monitor
- 6324/11/2022Create a Certificate Signing Request (CSR)
- 6424/11/2022Import a Certificate and Private Key
- 6515/11/2022Export the Certificate and Private Key
- 6625/10/2022Print Documents Securely Using SSL/TLS
- 6724/10/2022Install a Certificate on Your Brother Machine
- 6820/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 6927/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 7030/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 7116/08/2022Print as a Booklet Automatically (Windows)
- 7209/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 7328/07/2022Update the Driver or Firmware for your Brother machine
- 7419/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 7530/06/2022Check the Node Name of the Brother machine
- 7623/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 7720/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 7820/06/2022Access Web Based Management
- 7916/06/2022Print the Network Configuration Report
- 8009/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8114/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8213/04/2022Uninstall the Brother Software and Drivers (Windows)
- 8311/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 8411/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 8501/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 8624/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 8724/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 8817/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 8910/03/2022Drum !
- 9015/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 9115/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 9210/11/2021Open the Control Panel (For Windows)
- 9314/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9412/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 9528/07/2021Printing/ Scanning with a mobile device
- 9631/03/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 9719/03/2021I get a TS error when trying to print on a wireless network.
- 9819/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9908/01/2021How do I print since Google Cloud Print is discontinued?
- 10024/12/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?