FAQs & Troubleshooting
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Popular |
54 Results
- 1Load Documents Longer than Standard Size
- 2Replace the Separation Pad
- 3Load Business Cards
- 4Document Jam
- 5Scanning and Other Problems
- 6Clean the Scanner and Rollers
- 7Load a Plastic Card
- 8Check the firmware version.
- 9Download a file from the "Downloads" section and save it to Windows 8 computer.
- 10Change the General Settings Using Remote Setup
- 11Set Up the Brother Machine Using Remote Setup (Mac)
- 12Load Standard Size Documents
- 13Load Documents
- 14Pre-Required Procedures (Linux)
- 15Scan Using Apple Image Capture
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17Acceptable Documents
- 18Scan using XSane or GIMP (Linux)
- 19Set Up the Brother Machine Using Remote Setup (Windows®)
- 20The scanning speed is slow when scanning from my machine. (Windows)
- 21I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 22I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24Configure the Scan to Email Feature (Linux)
- 25What driver package format is supported by my Linux distribution?
- 26Change the brscan5 scan settings using XSane (Linux)
- 27Where can I download Brother iPrint&Scan application for Mac?
- 28Command List of brscan. (Linux)
- 29Delete a network scanner entry. (Linux)
- 30Important points for specifying the scan area (Linux)
- 31Uninstall the scanner driver. (Linux)
- 32Uninstall Scan-key-tool. (Linux)
- 33Scan Using Bus Power Mode
- 34What is Remote Setup?
- 35Clean the Sensors
- 36Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 37Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 38Update the Driver or Firmware for your Brother machine
- 39Reset the Usage Counters
- 40Save Scanned Documents on Your Computer
- 41Check Supplies Replacement Cycle
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43Card Jam
- 44Open the Control Panel (For Windows)
- 45Printing/ Scanning with a mobile device
- 46Replace the Pick Up Roller
- 47How to identify your Operating System (OS).
- 48Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 49Reset Your Brother Machine
- 50Uninstall the drivers. (macOS 13 or greater)
