PDS-6000

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 10/23/2018
  • ID: faq00100190_001

My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.

Check your computer has a USB 3.0 port and update the scanners firmware.
Click here to download the Firmware Update Tool and see more information in the Downloads section to update the firmware.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PDS-5000, PDS-5000F, PDS-6000

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