PDS-6000
 |
FAQs & Troubleshooting |
PDS-6000
Date: 10/23/2018 ID: faq00100190_001
My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.
Check your computer has a USB 3.0 port and update the scanners firmware.
Click here to download the Firmware Update Tool and see more information in the Downloads section to update the firmware.
PDS-5000, PDS-5000F, PDS-6000
If you need further assistance, please contact Brother customer service:
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