FAQs & Troubleshooting

FAQs & Troubleshooting

Load and Print Envelopes Using the MP Tray

You can load up to ten envelopes in the MP tray.

Before loading, press the corners and sides of the envelopes to make them as flat as possible.


When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer.

  1. Open the machine's back cover (the face up output tray).
  2. Pull down the two gray levers, one on the left side and one on the right side, as shown in the illustration.
  3. On the front of the machine, open the MP tray and lower it gently.
  4. Pull out the MP tray support (1) and unfold the flap (2).
  5. Slide the MP tray paper guides to fit the width of the envelopes that you are using.
  6. Load paper with the printing surface face up in the MP tray.
    • Load up to 10 envelopes in the MP tray with the printing surface face up. Make sure the envelopes are below the maximum paper mark (1). Loading more than 10 envelopes may cause paper jams.
    • Place the paper's leading edge (top of paper) between the image and image arrows (2).
  7. Change your print preferences in the Print dialog box before sending the print job from your computer.
    Options for Envelopes

    Paper Size





    Media Type


    Env. Thick

    Env. Thin

  8. Send your print job to the machine.
  9. When you have finished printing, return the two gray levers you adjusted in the earlier step back to their original positions.
  10. Close the back cover (the face up output tray) until it locks in the closed position.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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