FAQs & Troubleshooting

FAQs & Troubleshooting

Load and Print Labels Using the MP Tray

When the back cover (face up output tray) is pulled down, the machine has a straight paper path from the MP tray through to the back of the machine. Use this paper feed and output method when you print on labels.

When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer.

  1. Open the machine's back cover (the face up output tray).
  2. On the front of the machine, open the MP tray and lower it gently.
  3. Pull out the MP tray support (1) and unfold the flap (2).
  4. Slide the MP tray paper guides to fit the width of the paper you are using.
  5. Load paper with the printing surface face up in the MP tray.
    • Make sure the paper is below the maximum paper mark (1).
    • Place the paper's leading edge (top of paper) between the image and image arrows (2).
  6. Change your print preferences in the Print screen before sending the print job from your computer.
  7. Send your print job to the machine.
  8. Close the back cover (the face up output tray) until it locks in the closed position.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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