MFC-9560CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

White streaks or bands down the page

White streaks or bands down the page


Please check the following points to solve the problem:

  1. If you have the problem when copying, clean the scanner glass and scanner glass strip. Click here to see the details of how to clean the scanner glass and scanner glass strip.

  2. Wipe the scanner windows with a dry lint-free soft cloth. Click here to see the details of how to clean the inside of the machine.

  3. The toner cartridge may be damaged. Put in a new toner cartridge as follow:

    1. Click here to print the chart. [345KB/ PDF]
    2. Compare your printed document with the printed chart to identify the missing color.
    3. Replace the toner cartridge of the color. Click here to see the details of how to replace the toner cartridge.

 


 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-9460CDN, MFC-9560CDW, MFC-9970CDW

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