QL-820NWB

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I connect the printer to my computer via Wi-Fi®?

Use the following procedure to print from a computer using a wireless connection.

 

Using a USB cable to connect wirelessly:

 

  1. For Windows:
    Download Software/Document Installer from the [Downloads] section of this website and then start the installer. P-touch Editor, Printer Setting Tool, and other software are installed in addition to the printer driver.

    For Mac:
    Download Full Software Package from the [Downloads] section of this website, double-click the file, and then start the installer from [StartHere].
     
  2. When the dialog box for selecting the connection method is displayed after the printer driver installation starts, select [Wireless Network Connection] and continue with the installation.
    For Windows: For Mac:
    Wireless network

  3. When [Do you have a USB cable?] is displayed, select [Yes, I have a USB cable to use for installation.], and then follow the installer instructions to complete the installation.
    For Windows: For Mac:
    Wireless network

    If your printer is not found when you are installing the printer driver, move your computer and printer closer to the Wi-Fi access point/router and click the [Refresh] button several times, waiting some time between each attempt.

    For Windows: For Mac:
    Refresh
  4. After installing the printer driver, install P-touch Editor. Then, start P-touch Editor to create and print labels.

 

Using WPS to connect wirelessly:

 

  1. For Windows: Download Software/Document Installer from the [Downloads] section of this website and then start the installer. P-touch Editor, Printer Setting Tool, and other software are installed in addition to the printer driver.

    For Mac: Download Full Software Package from the [Downloads] section of this website, double-click the file, and then start the installer from [StartHere].
     
  2. When the dialog box for selecting the connection method is displayed after the printer driver installation starts, select [Wireless Network Connection] and continue with the installation.
    For Windows: For Mac:
    Wireless network

  3. When [Do you have a USB cable?] is displayed, select [No, I do not have a USB cable.], and then follow the installer instructions to complete the installation.
    For Windows: For Mac:
    Wireless network

    If your printer is not found when you are installing the printer driver, move your computer and printer closer to the Wi-Fi access point/router and click the [Refresh] button several times, waiting some time between each attempt.

    For Windows: For Mac:
    Refresh
  4. Follow the installer instructions to complete the installation.

  5. After installing the printer driver, install P-touch Editor. Then, start P-touch Editor to create and print labels.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

QL-810W, QL-820NWB

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