A data transmission error appears on the computer when trying to print a label.

  1. Check that the correct port is selected.

    • Using P-touch Editor, select File … Printer/Page Setup. Verify that the selected printer is the correct one (Brother QL-500 or QL-550). If not, use the pull-down menu to select the Brother QL printer.

    • Using P-touch Add-Ins, select the Page Settings icon. Choose the Printer Setup Tab and verify that the selected printer is the correct one (Brother QL-500 or QL-550). If not, use the pull-down menu to select the Brother QL printer (QL-500 or QL-550)

  2. Check if the QL-500 or QL-550 is in cooling mode. If the LED lamp is flashing slowly, the QL-500 or QL-550 is in cooling mode. Wait until the LED lamp stops flashing and then try printing again.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

QL-500, QL-550

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.