FAQs & Troubleshooting

FAQs & Troubleshooting

Reset the Drum Counter

When you replace the drum unit with a new one, you must reset the drum counter by completing the following steps:
DO NOT reset the drum counter unless you are replacing the drum unit.


  1. Make sure the machine is turned on.
  2. Open the front cover.
  3. Press and hold OK for about two seconds to display the [Drum Unit] option, and then press OK.
  4. Press for [Reset] to reset the drum counter.
  5. Close the front cover of the machine.


  1. Make sure the machine is turned on.
  2. Press [Settings]>[Machine Information]>[Parts Life].
  3. Press and hold [Drum Life].
  4. Press [Yes].
  5. Press .

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-L5000D, HL-L5100DN, HL-L5200DW(T), HL-L6200DW(T), HL-L6300DW

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