FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 02/26/2020 ID: faq00100214_500

Reset the Drum Counter

When you replace the drum unit with a new one, you must reset the drum counter by completing the following steps:
DO NOT reset the drum counter unless you are replacing the drum unit.


  1. Make sure the machine is turned on.
  2. Open the front cover.
  3. Press and hold OK for about two seconds to display the [Drum Unit] option, and then press OK.
  4. Press for [Reset] to reset the drum counter.
  5. Close the front cover of the machine.


  1. Make sure the machine is turned on.
  2. Press [Settings]>[Machine Information]>[Parts Life].
  3. Press and hold [Drum Life].
  4. Press [Yes].
  5. Press .

Related FAQs

Related Models

HL-L5000D, HL-L5100DN, HL-L5200DW(T), HL-L6200DW(T), HL-L6300DW

If you need further assistance, please contact Brother customer service:

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