FAQs & Troubleshooting

FAQs & Troubleshooting

Check Connection

The error message "Check Connection" appears when you scan using the SCAN key on my Brother machine.The "Check Connection" means the Brother machine does not see the connection of the USB cable, LAN cable, or wireless network. If you press the SCAN key on your Brother machine without any connection, the "Check Connection" will appear on your Brother machine's LCD.

Please verify your connection between your PC and your Brother machine.

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-7060D, DCP-7065DN, HL-2280DW, MFC-7360N, MFC-7365DN, MFC-7460DN, MFC-7860DW

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