E12004 appears on the computer screen.
An unexpected error has occurred. (E12004)
An unexpected error has occurred during internal processing with the image trace function.
Close the CanvasWorkspace. Startup it again, and then tries the same operation.
If the error message still appears, contact the Brother Customer Service with the following information:
- OS version
- CanvasWorkspace version
- Software version of your cutting machine
To help us improve our support, please provide your feedback below.