FAQs & Troubleshooting

FAQs & Troubleshooting

Duplex Disabled

Please check the following to clear the error.

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

  • The back cover of the machine is not closed completely. Close the back cover of the machine (1).

    Back cover

  • The duplex tray is not installed or not installed correctly. Re-install the duplex tray.

    Duplex Tray

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-8110DN, DCP-8150DN, DCP-8155DN, HL-5440D, HL-5450DN, HL-5470DW, HL-5470DWT, HL-6180DW, HL-6180DWT, MFC-8510DN, MFC-8710DW, MFC-8810DW, MFC-8910DW, MFC-8950DW, MFC-8950DWT

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