FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 04/16/2012 ID: faq00002663_004

Duplex Disabled

Please check the following to clear the error.

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

  • The back cover of the machine is not closed completely. Close the back cover of the machine (1).

    Back cover

  • The duplex tray is not installed or not installed correctly. Re-install the duplex tray.

    Duplex Tray

Related Models

DCP-8110DN, DCP-8150DN, DCP-8155DN, HL-5440D, HL-5450DN, HL-5470DW, HL-5470DWT, HL-6180DW, HL-6180DWT, MFC-8510DN, MFC-8710DW, MFC-8810DW, MFC-8910DW, MFC-8950DW, MFC-8950DWT

If you need further assistance, please contact Brother customer service:

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