QL-710W

Preguntas frecuentes y solución de problemas

Labels are jammed in the machine or are not ejected correctly after printing.

How to remove label jam:

Make sure that printer is turned off and disconnect the AC adapter.
Open the DK Roll compartment cover.
Remove any jammed labels.

Do not touch the cutter. Personal injury could result.

How to prevent label jam:

If a label causes the machine to jam due to adhesive residue attached to the label outlet, clean the label outlet with a cloth.
Use a slightly damp cloth if it is difficult to remove adhesive.

Check if there is dirt or lint on the roller preventing it from rolling freely.
Use a cleaning sheet to clean the roller.
For details, see "What are the cleaning sheets for? When do I use them?"

Check that the DK Roll is installed correctly. If not, remove the DK roll and reinstall it.
For details, see "How do I install/change the label roll?".

Do not use the label that has been once peeled off by sticking it to the release paper.
It may peel off and get stuck in the printer.

QL-500, QL-550, QL-570, QL-580N, QL-600, QL-700, QL-710W, QL-720NW, QL-800, QL-810W/810Wc, QL-820NWB/820NWBc

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