PR1055X

Preguntas frecuentes y solución de problemas

Preguntas frecuentes y solución de problemas

M5612301 appears on the Artspira app screen.

Error Message

The printer cannot be connected. Search for the printer again. (M5612301)

 

  • Cause
    This message is displayed when "Printing Patterns" under "Printing" in "New" is selected in an environment where there is no wireless LAN signal.
     
  • Solutions
    The printer and the Artspira device must be connected when printing. Make sure they are connected to the same network.

    For example, make sure the printer and access point are turned on, the printer is connected to the network, the device is not too far from the access point, and the wireless LAN signal is properly received.
  • "Printing Patterns" is available when a Creative Printer is set in the device settings.
  • This function is not available in some countries or regions.

¿Ha revisado los manuales?

Si necesita asistencia, contáctese con el servicio al cliente de Brother:

Comentarios sobre el contenido

Para ayudarnos a mejorar el soporte, bríndenos sus comentarios a continuación.

Paso 1: ¿Cómo lo ayudó la información en esta página?

Paso 2: ¿Quiere agregar otros comentarios?

Observe que este formulario solo se utiliza para comentarios.