HL-4070CDW
Preguntas frecuentes y Solución de problemas
When I print directly from the USB flash drive only an error page prints. What can I do?
Depending on the original source and how a file is created some files may not be supported when printing directly from a USB flash drive.
One of the error messages below is printed on the error page.
Unsupported PDF data for Direct Print: [error code]
Unsupported TIFF data for Direct Print: [error code]
Unsupported JPEG data for Direct Print: [error code]
Listed below are the various error codes and recommended solutions for each error.
Error Code 100
Cause
Recommended solution
Unsupported JPEG file
Corrupted JPEG file
Corrupted USB flash memory
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 200
Cause
Recommended solution
Unsupported TIFF file
Corrupted TIFF file
Corrupted USB flash memory
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Save the TIFF file as a PDF or JPEG file using another software application.
Print the document directly from a computer.
Error Code 1011 - 1014
Cause
Recommended solution
Unsupported security format for the PDF file
Password required for opening the PDF file
Save the PDF file without a password and try to print again.
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1031 - 1033
Cause
Recommended solution
The PDF file includes an unsupported data format.
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1040
Cause
Recommended solution
The internal memory of the Brother machine is full.
There is an unsupported command in the file.
Add additional memory to the machine. This may resolve the error depending on the size of the file you are trying to print.
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1041 - 1042
Cause
Recommended solution
There is an unsupported command in the file.
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1050
Cause
Recommended solution
There is an unsupported command in the file.
Corrupted PDF file
Corrupted USB flash memory
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1060 - 1064
Cause
Recommended solution
There is an unsupported font in the file.
Corrupted PDF file
Corrupted USB memory
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1070 - 1072
Cause
Recommended solution
There is an unsupported command in the file.
Save the file using the "Print to file" feature of the Brother printer, driver to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1080 - 1082
Cause
Recommended solution
The PDF file is prohibited from printing with a high resolution.
The PDF file is password protected.
You need rights to remove the restriction. If have it, please remove it, then print it from a computer.
Remove any security lock functions and open the file on a PC. Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
If the problem is not solved, the file itself might be damaged.
Preguntas frecuentes relacionadas
Si no obtuvo una respuesta, ¿ha revisado otras preguntas frecuentes?
¿Ha revisado los manuales?
Si necesita asistencia, contáctese con el servicio al cliente de Brother:
Modelos relacionados DCP-9045CDN, HL-4040CDN, HL-4040CN, HL-4070CDW, MFC-9440CN, MFC-9450CDN, MFC-9840CDW
Comentarios sobre el contenido
Para ayudarnos a mejorar el soporte, bríndenos sus comentarios a continuación.
Mensajes de error Alimentación de papel / atasco de papel Imprimir Celular Otros Funciones Avanzadas (para Administradores) Linux Configuración del producto Controlador / software Configuración de redes Consumibles / papel / accesorios Limpieza Especificación Información de compatibilidad con el SO Preguntas frecuentes en video
Impresora
Mejora de Seguridad
Mensaje de error en la pantalla del aparato Mensaje de error en el monitor de estado Mensaje de error en la computadora Mensaje de error en el dispositivo móvil
Atasco de papel Problema de alimentación de papel
No se puede imprimir (mediante redes) No se puede imprimir (mediante USB / puerto paralelo) No se puede imprimir (mediante dispositivo móvil) Problema de calidad de impresión Problema de impresión directa Problemas generales de impresión Impresión desde computadora (Windows) Impresión desde una computadora (Macintosh) Impresión desde un dispositivo móvil Impresión directa desde el aparato Configuración / gestión de impresión Recomendaciones sobre la impresión
Redes avanzadas Problema de configuración de red cableada Problema de configuración de red inalámbrica Configuración de red cableada Configuración de una red inalámbrica Recomendaciones sobre la configuración de redes
Brother iPrint&Scan / Mobile Connect (iOS) AirPrint (iOS) Problema relacionado con el dispositivo Android™ Brother iPrint&Scan / Mobile Connect (Android™) Problema relacionado con el dispositivo Windows Phone Brother iPrint&Scan (dispositivo Windows Phone)
Problema del aparato
Configuración del aparato Manejo del papel Instalación de accesorios
Instalación de controladores / software Desinstalación de controladores / software Configuración de controlador / software Recomendaciones sobre controlador / software
Consumibles Papel Accesorios
Limpieza
Especificaciones del producto Especificación de papel
Compatibilidad con Windows Compatibilidad con Macintosh
Tutorial en video