MFC-9560CDW

Preguntas frecuentes y Solución de problemas

Preguntas frecuentes y Solución de problemas

Jam Duplex

If the LCD shows Jam Duplex, follow these steps:

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

  1. Pull the paper tray completely out of the machine.

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    DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed and can pinch or entrap your hand.


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  2. If paper is not caught inside the machine, check underneath the paper tray.

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  3. Put the paper tray firmly back in the machine.

Make sure the paper or media type you are printing on is within specification to avoid paper jams when 2-sided (duplex) printing.

<Recommended Paper>
Media types:
Plain paper, Thin Paper, Recycled paper, Glossy Paper*1

Media weights:
60 to 105 g/m2 (16 to 28 lb)

Media sizes:
Letter*4, Legal*2, *4, Folio*2, *3, *4, A4*4

*1: When you are using glossy paper, put only one sheet at a time in the MP tray to avoid a paper jam.
*2: Legal or Folio size paper are not available in some countries.
*3: Folio size is 215.9 x 330.2 mm (8.5 x 13 in.).
*4: Letter, Legal and Folio for USA/ Canada/ Latin America, and A4 for others.

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Si necesita asistencia, contáctese con el servicio al cliente de Brother:

Modelos relacionados

MFC-9460CDN, MFC-9560CDW, MFC-9970CDW

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