When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

Please check the following points:

 

  • If a personal firewall software (or anti-virus software) is installed on your PC, temporarily disable it. For instructions on how to disable this type of program, please refer to the user's guide for your software or contact the software manufacture.
    Once the firmware upgrade or I-FAX feature installation is completed, enable the program again.
  • If you are using Windows XP, make sure the 'Internet Connection Firewall' setting is off.
 

How to check if the 'Internet Connection Firewall' is running:

  1. Click 'Start' and then 'Control Panel'.
  2. Select 'Network Connections'.
  3. Right click 'Local Area Connection' and select 'Properties'.
  4. Click the 'Advanced' tab and make sure that the 'Internet Connection Firewall' check box is disabled.

 

Once the firmware upgrade or I-FAX feature installation is completed, you can reactivate the Firewall settings.
 

Sorunuza cevap bulamadıysanız, diğer SSS'leri kontrol ettiniz mi?

Kılavuzlara baktınız mı?

Daha fazla yardıma ihtiyaç duyarsanız, lütfen Brother müşteri hizmetleri ile iletişime geçin:

İlgili Modeller

ADS-1600W, ADS-2100, ADS-2100e, ADS-2400N, ADS-2600W, ADS-3600W, DCP-110C, DCP-115C, DCP-130C, DCP-145C, DCP-1511, DCP-155C, DCP-185C, DCP-195C, DCP-330C, DCP-350C, DCP-375CW, DCP-385C, DCP-540CN, DCP-560CN, DCP-7010, DCP-7030, DCP-7040, DCP-7055, DCP-7065DN, DCP-8060, DCP-8065DN, DCP-8070D, DCP-8085DN, DCP-8110D, DCP-8155DN, DCP-9010CN, DCP-9040CN, DCP-9042CDN, DCP-J105, DCP-J315W, DCP-T300, DCP-T310, DCP-T500W, DCP-T510W, FAX-1840C, FAX-2820, FAX-2840, FAX-2920, FAX-2950, HL-1111, HL-1211W, HL-2040, HL-2070N, HL-2130, HL-2140, HL-2150N, HL-2240D, HL-2250DN, HL-2270DW, HL-3040CN, HL-3070CW, HL-3150CDN, HL-3170CDW, HL-4040CN, HL-4050CDN, HL-4150CDN, HL-4570CDW, HL-5250DN, HL-5340D, HL-5350DN, HL-5370DW, HL-5440D, HL-5450DN, HL-6180DW, HL-L2365DW, HL-L5200DW, HL-L6200DW, HL-L6400DW, HL-L8350CDW, HL-L8360CDW, MFC-1811, MFC-1815, MFC-1911W, MFC-210C, MFC-215C, MFC-230C, MFC-235C, MFC-240C, MFC-250C, MFC-255CW, MFC-260C, MFC-290C, MFC-295CN, MFC-3240C, MFC-410CN, MFC-425CN, MFC-440CN, MFC-465CN, MFC-490CW, MFC-5440CN, MFC-5460CN, MFC-5840CN, MFC-5860CN, MFC-5890CN, MFC-620CN, MFC-6490CW, MFC-665CW, MFC-7225N, MFC-7320, MFC-7340, MFC-7360, MFC-7420, MFC-7440N, MFC-7820N, MFC-7840N, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-8370DN, MFC-8380DN, MFC-8460N, MFC-8510DN, MFC-8860DN, MFC-8880DN, MFC-8910DW, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9330CDW, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9460CDN, MFC-9840CDW, MFC-990CW, MFC-9970CDW, MFC-J200, MFC-J220, MFC-J2320, MFC-J2720, MFC-J3720, MFC-J3930DW, MFC-J615W, MFC-J6710DW, MFC-L2700DW, MFC-L2740DW, MFC-L5750DW, MFC-L5755DW, MFC-L6700DW, MFC-L6900DW, MFC-L8600CDW, MFC-L8690CDW, MFC-T800W, MFC-T810W, MFC-T910DW

İçerik Geri Bildirimi

Desteğimizi iyileştirmek için bize yardımcı olmak üzere lütfen aşağıya geri bildiriminizi girin.

Adım 1: Bu sayfadaki bilge size nasıl yardımcı olur?

Adım 2: Eklemek istediğiniz başka bir yorum var mı?

Lütfen bu formun yalnızcı geri bildirim için kullanıldığını unutmayın.