FAQs & Troubleshooting

FAQs & Troubleshooting

My scanned images have black lines running through them, blank spaces, or are of overall bad quality.

This issue occurs if a foreign object, such as a paper clip or ripped paper, is stuck in the scanner.

Check the ADF slot and make sure that the slot is clear. If foreign objects are found, remove them from your scanner.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PDS-5000, PDS-6000

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