I see the message "PAPER JAM" on the printer LCD but I cannnot see any jammed paper. What should I do?
If the error message still appears on the LCD even after you remove the jammed paper, there may be more paper jammed somewhere else. Please check the printer thoroughly.
After you have just used the printer, some parts inside the printer are extremely hot. Wait for a moment untel inside of the printer gets cool.
When you clear the jammed paper, never touch the fuser or the fixing roller.
After you have removed all the jammed paper, open the top cover and then close it again to start printing.
The pickup roller or separation pad needs to be replaced. Please call your dealer for a replacement.
If you are using an optional lower tray (LT-4000), please try to switch the upper and lower paper trays.
If you still continue to get a JAM error message, we recommend you buy new paper tray.
