Scanning cannot be done cleanly (there are lines in the scanned image).

Possible Causes (or Results)


Case1 : The scanner glass is dirty.

Case2 : The original to be scanned is dirty or scratched.




----- Case1 -----


Clean the scanner glass from the bottom of the machine.

  1. While pushing in the tab at the bottom of themachine, pull up on the cover.image
  2. Dampen a soft lint-free cloth with water and firmly wring it out, and then wipe the scanner glass at the inside on the bottom of the machine.


>> For details, see  “Cleaning the scanner glass”.



----- Case2 -----


In  “Direct Cut” or “Scan to Cut Data” mode, remove thin lines or dirt in the image editing screen.

>> For details, see  “Editing Pictures”.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

CM700, CM900

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