FAQs & Troubleshooting

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CM900

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 12/01/2015 ID: faqh00000706_001

Scanning cannot be done cleanly (there are lines in the scanned image).

Possible Causes (or Results)

 

Case1 : The scanner glass is dirty.

Case2 : The original to be scanned is dirty or scratched.

 

Solutions

 

----- Case1 -----

 

Clean the scanner glass from the bottom of the machine.
 

  1. While pushing in the tab at the bottom of themachine, pull up on the cover.image
  2. Dampen a soft lint-free cloth with water and firmly wring it out, and then wipe the scanner glass at the inside on the bottom of the machine.

    image

>> For details, see  “Cleaning the scanner glass”.

 

 

----- Case2 -----

 

In  “Direct Cut” or “Scan to Cut Data” mode, remove thin lines or dirt in the image editing screen.

>> For details, see  “Editing Pictures”.

Related Models

CM700, CM900

If you need further assistance, please contact Brother customer service:

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