MFC-L8690CDW

Часто задаваемые вопросы и устранение неполадок

Colored spots at 94 mm (3.7 in.) intervals or at 29 mm (1.1 in.) intervals

Follow the steps applicable for your case to resolve the issue:

If the issue is not resolved after printing a few pages, the drum may have foreign material, such as glue from a label, stuck on the drum surface. Clean the drum unit.
> Click here to see how to clean the drum unit.
Install a new drum unit.
> Click here to see how to replace the drum unit.

Identify the color causing the issue and install a new toner cartridge.
To identify the color of the toner cartridge and replace toner cartridge, follow the steps below:
1. > Click here to print the chart. [345KB/ PDF]
2. Compare your printed document with the printed chart to identify the color causing the issue.
3. Replace the toner cartridge of the color.
  > Click here to see how to replace the toner cartridge.

DCP-L3550CDW, DCP-L8410CDW, HL-L3230CDW, HL-L8260CDW, HL-L9310CDW(T), MFC-L3770CDW, MFC-L8690CDW, MFC-L9570CDW(T)

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