QL-650TD
 |
Întrebări frecvente şi depanare |
I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
In Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2, this can be caused by an incompatibility with the USB 3.0 protocol. You can resolve this problem by following these instructions:
- If the Checks Media function does not work, download the latest version of P-touch Editor and install it.
- If either the Printer Setting Tool/P-touch Utility, or the distributed printing function does not work, you should install the following patch tool instead.
<Downloading/installation procedure>
- Close all applications.
- Make a temporary folder on your HDD [hard disk drive] as the location to save the downloaded file, e.g. C:\brodnt
-
Click the link below, and download the file (u3patch.zip, 160KB) to the temporary folder.
> USB 3.0 patch tool (u3patch.zip） - Once the download is complete, unzip the downloaded file.
- Double-click the extracted file "u3patch.exe", and install it.
- When the message "Completed" appears, click OK. Installation is completed.
Dacă nu aţi primit răspuns la întrebarea dumneavoastră, aţi verificat celelalte întrebări frecvente?
Dacă aveţi nevoie de asistenţă suplimentară, vă rugăm să contactaţi serviciul de asistenţă clienţi Brother:
Spuneţi-vă părerea despre conţinutul furnizat
Pentru a ne ajuta să îmbunătăţim serviciile de asistenţă, vă rugăm să vă spuneţi părerea.
