DCP-1610WE

Întrebări frecvente şi depanare

Întrebări frecvente şi depanare
  • Dată: 19/04/2023
  • ID: faq00100483_002

I cannot install the Brother printer driver (macOS 11 or later)

Check the solution applicable for your case.

 

Case 1: An error message appears when I install the Full Software Package

(macOS 13 or later)
  1. From the Apple menu, click System Settings > Privacy & Security.
  2. Scroll and make sure that App Store and identified developers under Allow apps downloaded from is selected.
    If it is not, select it.  When prompted, enter your admin password to unlock Privacy & Security settings.
    If you select the App Store option, the installer may not work correctly.

    Privacy & Security
     
  3. Try to download and install the file again.
     
(macOS 11 - 12)
  1. From the Apple menu, click System Preferences > Security & Privacy.

    System Preferences
     
  2. In the General tab, make sure that App Store and identified developers under Allow apps downloaded from: is selected.
    If it is not, select it after clicking Click the lock to make changes.
    If you select the App Store option, the installer may not work correctly.

    Allow apps downloaded from
    Allow apps downloaded from
     
  3. Try to download and install the file again.
     

Case 2: I cannot use the CD-ROM supplied with my Brother machine (not available in all countries)

Install the Printer Driver

Download the latest Printer Driver and install it. The installation instructions are available on the download page.
> Click here to download the latest Printer Driver in the Downloads section.

 

Manual

> Click here to go to the Manuals section and see the latest version of each guide.

 

 

Case 3: When installing the driver, I am asked to type my password to install the driver

Depending on how your Mac operating system was configured you may be required to enter the administrator password to install software or drivers.

 

NOTE: The screens may differ depending on operating system being used.

 

password

 

If you are not sure what the password of your Mac is, contact Apple or your organizations network administrator.

Dacă nu aţi primit răspuns la întrebarea dumneavoastră, aţi verificat celelalte întrebări frecvente?

Aţi verificat manualele?

Dacă aveţi nevoie de asistenţă suplimentară, vă rugăm să contactaţi serviciul de asistenţă clienţi Brother:

Modele asociate

DCP-1610WE, DCP-1622WE, DCP-B7500D, DCP-L2500D, DCP-L2512D, HL-1210WE, HL-1212WE, HL-1222WE, HL-L2300D, HL-L2312D, MFC-1910WE

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