ADS-3000N
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Întrebări frecvente şi depanare |
I cannot scan from Windows Server 2003, 2008/2008 R2, 2012 or 2016 although I installed the TWAIN scanner driver on my PC.
This issue will be resolved if you execute the command or install the Desktop Experience Pack onto your PC.
> Windows Server 2003
> Windows Server 2008/2008 R2
> Windows Server 2012/2016
(Windows Server 2003)
Follow the steps below to execute the command.
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Open the Command Prompt.
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Type the following and press the Enter key.
svchost.exe -k imgsvc
You need to execute the command every time you scan documents after starting your PC.
(Windows Server 2008/2008 R2)
Follow the steps below to install the Desktop Experience Pack.
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Start Server Manager.
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In the details pane, locate the Features Summary area, and then click Add Features.
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In the Add Features Wizard, click to select the Desktop Experience check box, and then click Next.
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Click Install.
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After the Desktop Experience feature is installed, click Close to exit the Add Features Wizard, and then click Yes to restart the computer.
(Windows Server 2012/2016)
Follow the steps below to install the Desktop Experience Pack.
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Open Server Manager and click Add roles and features.
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Select Server Selection.
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Check if your PC is selected and click Next.
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Click Next.
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Check the Desktop Experience box.
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Another window will appear. Click Add Features.
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Make sure the Desktop Experience box is checked and click Next.
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Check the Restart the destination server automatically if required box.
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Another window will appear. Click Yes.
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Click Install. The installation will start. Your system will restart automatically after installation has completed.
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