DCP-9045CDN
Întrebări frecvente şi depanare
When I print directly from the USB flash drive only an error page prints. What can I do?
Depending on the original source and how a file is created some files may not be supported when printing directly from a USB flash drive.
One of the error messages below is printed on the error page.
Unsupported PDF data for Direct Print: [error code]
Unsupported TIFF data for Direct Print: [error code]
Unsupported JPEG data for Direct Print: [error code]
Listed below are the various error codes and recommended solutions for each error.
Error Code 100
Cause
Recommended solution
Unsupported JPEG file
Corrupted JPEG file
Corrupted USB flash memory
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 200
Cause
Recommended solution
Unsupported TIFF file
Corrupted TIFF file
Corrupted USB flash memory
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Save the TIFF file as a PDF or JPEG file using another software application.
Print the document directly from a computer.
Error Code 1011 - 1014
Cause
Recommended solution
Unsupported security format for the PDF file
Password required for opening the PDF file
Save the PDF file without a password and try to print again.
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1031 - 1033
Cause
Recommended solution
The PDF file includes an unsupported data format.
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1040
Cause
Recommended solution
The internal memory of the Brother machine is full.
There is an unsupported command in the file.
Add additional memory to the machine. This may resolve the error depending on the size of the file you are trying to print.
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1041 - 1042
Cause
Recommended solution
There is an unsupported command in the file.
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1050
Cause
Recommended solution
There is an unsupported command in the file.
Corrupted PDF file
Corrupted USB flash memory
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1060 - 1064
Cause
Recommended solution
There is an unsupported font in the file.
Corrupted PDF file
Corrupted USB memory
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1070 - 1072
Cause
Recommended solution
There is an unsupported command in the file.
Save the file using the "Print to file" feature of the Brother printer, driver to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1080 - 1082
Cause
Recommended solution
The PDF file is prohibited from printing with a high resolution.
The PDF file is password protected.
You need rights to remove the restriction. If have it, please remove it, then print it from a computer.
Remove any security lock functions and open the file on a PC. Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
If the problem is not solved, the file itself might be damaged.
Întrebări frecvente asociate
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Dacă aveţi nevoie de asistenţă suplimentară, vă rugăm să contactaţi serviciul de asistenţă clienţi Brother:
Modele asociate DCP-9045CDN, HL-4040CN, HL-4050CDN, HL-4070CDW, MFC-9440CN, MFC-9450CDN, MFC-9840CDW
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Pentru a ne ajuta să îmbunătăţim serviciile de asistenţă, vă rugăm să vă spuneţi părerea.
Mesaje de eroare Alimentare hârtie / Blocare hârtie Imprimare Scanare Copiere Mobil Altele Funcții avansate (pentru Administratori) Linux Configurare produs Driver / Software Setări reţea Consumabile / Hârtie / Accesorii Curăţare Specificaţii Informaţii de asistenţă SO Video - Întrebări frecvente
Imprimantă Scaner / Scan Key Tool
Îmbunătățirea securității
Mesaje de eroare afişate pe ecranul aparatului Mesaje de eroare afişate pe Status Monitor Mesaje de eroare afişate pe calculator Mesaje de eroare afişate pe dispozitivul mobil
Blocare hârtie Probleme care apar la alimentarea hârtiei
Imprimare imposibilă (în reţea) Imprimare imposibilă (prin portul USB / paralel) Imprimare imposibilă (folosind un dispozitiv mobil) Probleme de calitate a imprimării Probleme care apar la imprimarea directă Probleme generale de imprimare Imprimare de la calculator (Windows) Imprimarea de pe dispozitive mobile Imprimarea directă de la aparat Configurarea / Gestionarea imprimării Sfaturi pentru imprimare
Scanare imposibilă (în reţea) Scanare imposibilă (prin portul USB / paralel) Scanare imposibilă (folosind un dispozitiv mobil) Probleme de calitate la scanare Probleme generale de scanare Scanarea de la aparat Scanarea de pe dispozitivele mobile Scanare de la calculator (Windows) Scanare de la calculator (Macintosh) Configurarea / Gestionarea scanării Sfaturi pentru scanare
Copiere imposibilă Probleme de calitate a copierii Configurarea / Gestionarea copierii
Informații de rețea avansate Probleme care apar la configurarea reţelei prin cablu Configurarea reţelei prin cablu Sfaturi pentru configurarea reţelei
Probleme care apar la utilizarea dispozitivelor iOS Brother iPrint&Scan / Mobile Connect (iOS) AirPrint (iOS) Probleme care apar la utilizarea dispozitivelor Android™ Brother iPrint&Scan / Mobile Connect (Android™) Brother Image Viewer (dispozitiv Android™) Probleme care apar la utilizarea dispozitivelor Windows Phone Brother iPrint&Scan (dispozitiv Windows Phone)
Probleme de funcţionare a aparatului
Instalarea / Configurarea aparatului Manevrarea hârtiei Instalarea accesoriilor
Instalarea driverelor / programelor software Actualizarea driverelor / programelor software / firmware Dezinstalarea driverelor / programelor software Configurarea driverului / programelor software Sfaturi pentru utilizarea driverului / programelor software
Consumabile Hârtie Accesorii
Curăţare
Specificaţiile produsului Specificaţiile hârtiei
Asistenţă Windows Asistenţă Macintosh
Tutorial video