QL-650TD
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Perguntas mais frequentes e Resolução de problemas |
The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
This error indicates that the tape width selected in the P-touch Editor is not the same as the tape width of the cassette inside the P-touch machine.
Solution 1: Replacing the tape cassette]
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Click on the "Stop job" button.
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Install the correct tape cassette into the machine.
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Select the print job on hold and then click on the resume button to continue printing.
[Solution 2: Reselecting the tape width]
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Click on the "Delete job" button to cancel the print job.
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Go to the "Page Properties" in P-touch Editor 3 and change the selection of the tape width so that it matches the one inside the machine.
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Try to print the label again.
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