MFC-J5340DW(E)

Perguntas mais frequentes e Resolução de problemas

Perguntas mais frequentes e Resolução de problemas

No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]

There are several reasons that the Brother machine displays No Paper, No Paper Fed [Tray 1], No Paper Fed [Tray 2], No Paper Fed [Tray 3]. Check the following points to clear these message.

 

Cause 1: The machine is out of paper or paper is not correctly loaded in the paper tray.

Cause 2: The paper was not inserted in the center position of the manual feed slot or MP tray.

Cause 3: The Jam Clear Cover is not closed correctly.

Cause 4: Paper dust has accumulated on the surface of the paper pick-up rollers.

 

Cause 1: The machine is out of paper or paper is not correctly loaded in the paper tray.

Do one of the following:

 

  • Refill the paper tray, and then follow the machine's display (hereinafter called LCD) instructions.
  • Remove and reload the paper, and then follow the LCD instructions.

To load paper in the paper tray, see the Related FAQs at the end of the page.

 

 

Cause 2: The paper was not inserted in the center position of the manual feed slot or MP tray.

Remove the paper and reinsert it in the center of the manual feed slot, and then follow the LCD instructions.

Remove the paper and reinsert it in the center of the MP tray, and then follow the LCD instructions.

 

 

Cause 3: The Jam Clear Cover is not closed correctly.

Make sure the Jam Clear Cover is closed evenly at both ends.

 

 

Cause 4: Paper dust has accumulated on the surface of the paper pick-up rollers.

Clean the paper pick-up rollers.

> Click here to see how to clean the paper pick-up rollers.

 

Perguntas mais frequentes relacionadas

Consultou os manuais?

Se precisar de mais ajuda, contacte o serviço ao cliente da Brother:

Modelos relacionados

MFC-J5340DW(E), MFC-J5740DW, MFC-J5955DW, MFC-J6540DW(E), MFC-J6940DW, MFC-J6955DW

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