HL-2030
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Perguntas mais frequentes e Resolução de problemas |
The printer prints unexpectedly or it prints garbage.
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Check if the printer cable is not too long. It is recommended to use a parallel cable of less than 2 meters (6.6 feet) in length.
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Check that the printer cable is not damaged or broken. Also check that the printer cable is connected to the correct interface connectors of both the printer and PC.
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If an interface-switching device is used, remove it and connect the computer directly to the printer and try again.
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Check that the appropriate printer driver is selected and Set as Default printer. Also check that the correct print port is set for the selected printer driver.
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Check that the printer is not connected to the same port, which is also connected to a mass storage device or scanner. Remove all other devices and connect the port to the printer only.
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Turn the printer status monitor OFF in the device options tab in the printer driver.
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If the print port is set as an ECP port, change it to a Normal port.
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Reset the printer to the factory settings.
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Turn the printer power switch OFF. Check that the front cover is closed.
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Turn the printer power switch ON while holding down the GO button until the Toner, Drum and Paper or Error LEDS are lit.
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Release the GO button. All LEDs will be off.
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Press the GO button 8 times. The Ready LED will flash briefly while the printer is reset. After the printer is reset the READY LED will be lit.
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Try printing from the program or application again. If print jobs are stalled in the print spooler, they may need to be deleted before sending a new print job.
