MFC-L8850CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Clean the scanner glass

Follow steps below:

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

 

  1. Press and hold down Power key to turn the machine off.
  2. (For DCP-L8450CDW)
    Unfold the ADF document support (1) and then open the ADF cover (2).
    Clean the white bar (3) and the scanner glass strip (4) underneath it with a soft lint-free cloth moistened with water.
    Close the ADF cover (2) and fold the ADF document support (1).

    Open_the_ADF_cover 
     
  3. Lift the document cover (1).
    Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water.

    Lift_the_document_cover
  4. In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water.

    In_the_ADF_unit
     

    In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth gently moistened with water, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning.

     
  5. Close the document cover.
  6. Press Power key to turn on the machine.
     
 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-L8850CDW, MFC-L9550CDW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.