FAQs & Troubleshooting
Clean the scanner glass
Follow steps below:
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth gently moistened with water, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning.