TD-4550DNWB / 4550DNWB(FC)

Veelgestelde vragen en probleemoplossing

Veelgestelde vragen en probleemoplossing

I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)

Do the following (this example shows the QL-820NWB):

For Ubuntu, we recommend checking if any "driverless" driver is listed in the Make and Model column of the CUPS Web Interface:

  1. Open "http://localhost:631/printers" in your browser.
  2. Click [Printers].
  3. Check if "driverless" is listed in your printer driver's Make and Model column and click the model name.
  4. Go to [Administration], and click [Delete Printer].
  5. Confirm that "driverless" has disappeared from the Make and Model column.

 

  1. Connect your QL-820NWB printer to the computer using a USB cable.
     
  2. Run the following commands in the terminal to uninstall the old driver:
    sudo dpkg -P ql820nwbcupswrapper
    sudo dpkg -P ql820nwblpr

     
  3. Open "http://localhost:631/printers" in your browser.
     
  4. Click [Printers] and then select your QL-820NWB printer.
     
  5. Select [Delete Printer] from the [Administration] menu.
     
  6. Confirm that the QL-820NWB printer is no longer listed on the page.
     
  7. Run the following command to install the lib32z1 32 bit package:
    sudo apt-get install lib32z1
     
  8. Install your Brother printer's driver.

Staat het antwoord op uw vraag er niet bij, kijkt u dan eerst bij de andere vragen:

Heeft u de beschikbare handleidingen bekeken?

Heeft u meer hulp nodig, dan kunt u contact opnemen met de Brother-klantenservice.

Verwante modellen

QL-1100/1100c, QL-1110NWB/1110NWBc, RJ-2030, RJ-2050, RJ-2140, RJ-2150, RJ-3050, RJ-3150, RJ-3230B, RJ-3250WB, RJ-4230B, RJ-4250WB, TD-4410D, TD-4420DN/4420DN(FC), TD-4520DN, TD-4550DNWB / 4550DNWB(FC)

Feedback

Geef hieronder uw feedback. Aan de hand daarvan kunnen wij onze ondersteuning verder verbeteren.

Stap 1: is de informatie op deze pagina nuttig voor u?

Stap 2: wilt u nog iets toevoegen?

Dit formulier is alleen bedoeld voor feedback.