FAQs & Troubleshooting

FAQs & Troubleshooting

Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.

First you must configure the wireless network settings of your printer to communicate with other devices via a wireless LAN.

After the printer is configured, computers on your network will have access to the printer.

To use the printer from these computers, you will need to install the drivers and software.

You can use the Communication settings in the Printer Setting Tool to easily configure network settings or check the status of multiple printers. For more information on how to use the Communication settings, see "Using the Communication settings (for Windows)".


For more information on configuring the wireless network settings, refer to the Related FAQs below.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-E850TKW, PT-P750W, PT-P900W, PT-P950NW

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