QL-800
![Preguntas frecuentes y solución de problemas Preguntas frecuentes y solución de problemas](/g/b/shared/img/module/icon_question_33.png) |
Preguntas frecuentes y solución de problemas |
When printing solid red areas, the color may be uneven.
![Sample Image Sample Image](/g/b/img/faqend/faqp00100313_000/us_ot/en/1208409/sample1.jpg)
If your print looks like the above image, try the following steps:
For Windows:
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Open the Printer Setting Tool on your computer.
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Click the [Device Settings] button.
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Click the [Advanced] tab and select "-6" from the drop-down menu in [Print Density (RD)].
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Click the [Apply] button.
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Try printing again.
For Mac:
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Open the Printer Setting Tool on your computer.
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Click the [Advanced] tab and select "-6" from the pull-down menu in [Print Density (Red)].
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Click the [Apply Settings to the Printer] button.
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Try printing again.
![Sample image Sample image](/g/b/img/faqend/faqp00100313_000/us_ot/en/1208411/sample2.jpg)
If the print result is top light, increase the print density setting value to adjust it to your desired density.
For QL-820NWB users:
You can also specify these settings from your printer. Follow the steps below:
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Press the [Menu] button to display the [Settings] menu. Press the [OK] button.
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Make sure that [Print Density (2 colors)] is highlighted and press the [OK] button.
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Select [Color 2 (Red)] and press the [OK] button.
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Press the cursor buttons to select "-6", and press the [OK] button.
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