MFC-J6930DW

Preguntas frecuentes y Solución de problemas

Preguntas frecuentes y Solución de problemas

I cannot connect my machine to a Windows 11 computer via USB.

A Windows 11 update distributed by Microsoft in December 2021 will solve the following issues:

 

  • Unable to detect your Brother machine when it is connected to your computer using a USB cable.
  • Unable to change your Brother machine's settings.
  • Unable to connect more than one Brother machine via USB.

Run Windows Update to apply the KB5008215 update for Windows 11.

¿Ha revisado los manuales?

Si necesita asistencia, contáctese con el servicio al cliente de Brother:

Modelos relacionados

DCP-B7535DW, DCP-B7640DW, DCP-L2551DW, DCP-L2660DW, DCP-L3551CDW, DCP-L3560CDW, DCP-L5500DN, DCP-L5510DN, DCP-L5600DN, DCP-L5610DN, DCP-L5650DN, DCP-L5660DN, DCP-L6600DW, DCP-T220, DCP-T226, DCP-T310, DCP-T420W(-V), DCP-T426W, DCP-T510W, DCP-T520W, DCP-T710W, DCP-T720DW, DCP-T820DW, HL-L3210CW, HL-L3230CDN, HL-L3230CDW, HL-L3270CDW, HL-L3280CDW, HL-L3290CDW, HL-L5000D, HL-L5100DN, HL-L5200DW(T), HL-L5210DN, HL-L5210DW(T), HL-L6200DW(T), HL-L6210DW(T), HL-L6250DW, HL-L6300DW, HL-L6400DW(T), HL-L6415DW(T), HL-L8360CDW(T), HL-L9310CDW, HL-T4000DW, MFC-J497DW, MFC-J5330DW, MFC-J5340DW, MFC-J6530DW, MFC-J6545DW(XL), MFC-J6730DW, MFC-J6740DW, MFC-J6930DW, MFC-J6935DW, MFC-J6940DW, MFC-J6945DW, MFC-J6955DW, MFC-L2710DW, MFC-L2750DW(XL), MFC-L2880DW(XL), MFC-L3710CW, MFC-L3750CDW, MFC-L3760CDW, MFC-L3780CDW, MFC-L5700DW, MFC-L5800DW, MFC-L5850DW, MFC-L5900DW, MFC-L5915DW, MFC-L6700DW, MFC-L6750DW, MFC-L6800DW, MFC-L6900DW, MFC-L6915DW, MFC-L8610CDW, MFC-L8900CDW, MFC-L9570CDW, MFC-L9630CDN, MFC-T4500DW, MFC-T910DW, MFC-T920DW, MFC-T925DW

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