MFC-J825DW
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Preguntas frecuentes y Solución de problemas |
I'm having problems sending a fax overseas.
If you are having difficulty sending a fax overseas due to possible interference on the telephone line, setting your Brother machine's Compatibility to Basic may help.
To change your Brother machine's Compatibility setting, follow these steps:
*If your Brother machine has a touchscreen, please follow the steps of "For Touchscreen models" below.
- Press the Menu key.
- Press the UP OR DOWN ARROW key to choose Initial Setup.
- Press the OK key.
- Press the UP OR DOWN ARROW key to choose Compatibility.
- Press the OK key.
- Press the UP OR DOWN ARROW key to choose Basic (for VoIP).
- Press the OK key.
- Press the STOP/EXIT key.
<For Touchscreen models>
- Press Menu.
- Press the UP OR DOWN ARROW key to display Initial Setup.
- Press Initial Setup.
- Press the UP OR DOWN ARROW key to display Compatibility.
- Press Compatibility.
- Press Basic (for VoIP).
- Press STOP/EXIT.
If you are still having problems sending overseas after setting Compatibility to Basic (for VoIP), try turning on your Brother machine's Overseas Mode.
Overseas Mode is a temporary setting, and will only be active for the next fax you send.
To turn Overseas Mode on, follow these steps:
*If your Brother machine has a touchscreen, please follow the steps of "For Touchscreen models" below.
- Press
(FAX).
- Place the document you want to fax face down on the flat scanner glass.
- Press the UP OR DOWN ARROW key to choose Advanced Settings.
- Press the OK key.
- Press the UP OR DOWN ARROW key to choose Overseas Mode.
- Press the OK key.
- Press the UP OR DOWN ARROW key to choose On.
- Press the OK key.
- Press the Clear key.
- Enter the fax number you want to send to.
- Press the BLACK(MONO) START or the COLOR(COLOUR) START on the Brother machine.
- If you press the BLACK(MONO) START on your Brother machine, the machine will scan the first page. Go to STEP 12.
- If you press the COLOR(COLOUR) START on your Brother machine, the machine will scan and fax the document.
- If you press the BLACK(MONO) START on your Brother machine, the machine will scan the first page. Go to STEP 12.
- Do one of the following:
- To send a single-page fax, press the BLACK(MONO) START on your Brother machine again or press 2 to choose No (Send).
Your Brother machine will scan and fax the document.
- To send more than one page, press 1 to choose Yes. Go to STEP 13.
- To send a single-page fax, press the BLACK(MONO) START on your Brother machine again or press 2 to choose No (Send).
- Place the next page you want to fax face down on the flat scanner glass.
- Press the OK key.
- Your Brother machine will scan the next page.
- Repeat STEPS 13 and 14 for each additional page you want to fax.
- Your Brother machine will scan the next page.
- Press the BLACK(MONO) START on the Brother machine to send the fax.
<For Touchscreen models>
- Press
(FAX).
- Place the document you want to fax face down on the flat scanner glass.
- Press the LEFT OR RIGHT ARROW key to display Advanced Settings.
- Press Advanced Settings.
- Press the UP OR DOWN ARROW key to display Overseas Mode.
- Press Overseas Mode.
- Press On.
- Press
.
- Enter the fax number you want to send to.
- Press the BLACK(MONO) START or the COLOR(COLOUR) START on the Brother machine.
- If you press the BLACK(MONO) START on your Brother machine, the machine will scan the first page. Go to STEP 11.
- If you press the COLOR(COLOUR) START on your Brother machine, the machine will scan and fax the document.
- If you press the BLACK(MONO) START on your Brother machine, the machine will scan the first page. Go to STEP 11.
- Do one of the following:
- To send a single-page fax, press BLACK(MONO) START on your Brother machine again or press No (Send).
Your Brother machine will scan and fax the document.
- To send more than one page, press Yes. Go to STEP 12.
- To send a single-page fax, press BLACK(MONO) START on your Brother machine again or press No (Send).
- Place the next page you want to fax face down on the flat scanner glass.
- Press BLACK(MONO) START.
- Your Brother machine will scan the next page.
- Repeat STEPS 12 and 13 for each additional page you want to fax.
- Your Brother machine will scan the next page.
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