DCP-8020

FAQs & Troubleshooting

FAQs & Troubleshooting

I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.


*Version 8.0SE

  1. From Control Panel, select Add/Remove Programs.

  1. Select Brother Extensions for Paperport and click Change/Remove button.

  1. Select PaperPort 8.0SE and click Change button.

  1. Click Next.

  1. Select Remove and click Next.

  1. Select Remove file and click Uninstall Now button.

  1. Click Finish.

*Version 6.5
  1. From Control Panel, select Add/Remove Programs.
  1. Select Brother Extensions for Paperport and click Change/Remove button.

  1. Select PaperPort 6.5 and click Change button.

  1. Click Next.

  1. Click Yes To All button.

  1. Click Yes.

  1. Click OK.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-8020, DCP-8025D, DCP-8040, DCP-8045D, MFC-3220C, MFC-3420C, MFC-3820CN, MFC-8220, MFC-8440, MFC-8820D, MFC-8840D, MFC-8840DN, MFC-9660

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