Duplex scanning cannot be performed.

Follow the steps below to improve the duplex scanning.


  • The duplex scanning settings are not configured in DSmobileCaputure.

    Launch DSmobileCaputure, click the Image tab, and then choose the Duplex check box.


  • (SD mode models only)

    The scan mode of the scanner is set to 1 side (in SD mode).

    Press the scanner's 2 side / 1 side button so that 2 appears on the LCD.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DS-720D

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