FAQs & Troubleshooting

FAQs & Troubleshooting

I cannot connect to the print server using my web browser. What should I do?

  1. If you can not connect to the print server using your web browser it may be worth checking the Proxy Settings of your browser. Look in the Exceptions setting and if necessary, type in the IP address of the print server. This will stop your PC from trying to connect to your ISP or proxy server every time you wish to look at the printer server.

  2. Make sure that you are using the proper web browser, we recommend Microsoft® Internet Explorer 6.0® (or greater) or Firefox® 1.0 (or greater) for Windows and Safari® 1.3 (or greater) for Macintosh. Please also make sure that JavaScript and Cookies are always enabled in whichever browser you use. If a different web browser is used, make sure it is compatible with HTTP 1.0 and HTTP 1.1.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-3040CN, HL-3070CW, HL-5270DN, HL-5350DN, HL-5370DW

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