Model discontinued. This page is no longer updated.

HL-2700CN

FAQs & Troubleshooting

FAQs & Troubleshooting

"JAM C" error appears on the LCD. What should I do?

 

If paper has passed behind the back cover and there is a paper jam where the paper comes out, follow the steps below:

If you have the duplex unit installed, open the duplex back cover and then the duplex inside unit first before opening the back cover of the printer.

 
 
  1. Open the back cover and release the fusing unit pressure release levers.

  2. Remove the jammed paper by pulling it out slowly.

  3. Reset the fusing unit pressure release levers.

  4. Close the back cover.

     

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-2700CN

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