MFC-8870DW

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I adjust my Brother machine's tray use for copying, faxing, and printing?

Changing the default tray use in Copy Mode


You can change the default tray your Brother machine uses for printing copies by following these steps:

  1. Press MENU and choose General Setup => Tray Use => Copy.
  2. Press the UP OR DOWN ARROW key to select a setting.

    • You can select Tray #1 Only, Tray #2 Only, MP Only, MP>T1>T2, or T1>T2>MP.
    • If you select Tray #1 Only, Tray #2 Only, or MP Only, your Brother machine will only pull paper from that tray. If the selected tray runs out of paper, "No Paper" will appear on the Brother machine's LCD. You must load paper in the empty tray.
    • Tray #2 Only and T2 Only appear if you have installed the optional second paper tray.

  3. Press the OK key.
  4. Press the STOP/EXIT key.


  • When you load documents in the Brother machine's Automatic Document Feeder (ADF) with MP>T1>T2 or T1>T2>MP selected, the machine looks for the tray with the most suitable paper and pulls paper from that tray. If no tray has suitable paper, the machine pulls paper from the tray with higher priority in the selected setting.
  • When you make copies on the Brother machine's flat scanner glass, your document is copied from the higher-priority tray, even if there is more suitable paper in another tray.



Changing the default tray use in Fax Mode


You can change the default tray your Brother machine uses for printing faxes by following these steps:

  1. Press MENU and choose General Setup => Tray Use => Fax.
  2. Press the UP OR DOWN ARROW key to select a setting.

    • You can select Tray #1 Only, Tray #2 Only, MP Only, MP>T1>T2, or T1>T2>MP.
    • If you select Tray #1 Only, Tray #2 Only, or MP Only, your Brother machine will only pull paper from that tray. If the selected tray runs out of paper, "No Paper" will appear on the Brother machine's LCD. You must load paper in the empty tray.
    • Tray #2 Only and T2 only appear if you have installed the optional second paper tray.


  3. Press the OK key.
  4. Press the STOP/EXIT key.


  • You can use four paper sizes for printing faxes: A4, Letter, Legal, or Folio. When paper of a suitable size is not in any of the paper trays, your Brother machine will store received faxes in memory and the "check paper size" error will appear on its LCD.
  • If the tray is out of paper and there are received faxes in the Brother machine's memory, the "No Paper" error will appear on its LCD. You must load paper in the empty tray.



Changing the default tray use in Print Mode


  1. Press MENU and choose General Setup => Tray Use => Print.
  2. Press the UP OR DOWN ARROW key to select a setting.

    • You can select Tray #1 Only, Tray #2 Only, MP Only, MP>T1>T2, or T1>T2>MP.
    • If you select Tray #1 Only, Tray #2 Only, or MP Only, your Brother machine will only pull paper from that tray. If the selected tray runs out of paper, "No Paper" will appear on the Brother machine's LCD. You load paper in the empty tray.
    • Tray #2 Only and T2 only appear if you have installed the optional second paper tray.


  3. Press the OK key.
  4. Press the STOP/EXIT key.


  • The setting in the printer driver will take priority over the setting made on the Brother machine's control panel.
  • If the setting on the Brother machine's control panel is Tray #1 Only, Tray #2 Only, or MP Only and you choose Auto Select in the printer driver, the machine will pull paper from the tray you designated on the control panel.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-8460N, MFC-8860DN, MFC-8870DW

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