Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

How to clear the red Status light (led)? Why is the Status light (led) red?

If the red Status light (led) is on alone, it indicates a Cover Open Error.


  1. Open the front cover.
  2. Close the cover by pressing into place and the cover will close flush.


If the status light is red and the paper light is flashing, it indicates a Paper Jam error.
Click here to refer to how to clear the jam.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-5030, HL-5040, HL-5050, HL-5070N

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