Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

What are the cable specifications?

An interface cable is not a standard accessory.

  • Some computers have a USB and a parallel port. Please buy the appropriate cable for the interface you are going to use.
  • Most parallel cables support bi-directional communication, but some might have an incompatible pin assignment or may not be IEEE 1284-compliant.
  • It is recommended that you use a Parallel interface cable or USB interface cable that is no longer than 6 feet ( 2 meters ).
  • When you use a USB cable, make sure it is a high-speed twisted cable (12 Mbps or 480 Mbps), and that you connect it to the USB connector of your PC.
  • Please make sure that you use a Hi-Speed USB 2.0 certified cable if your computer uses a Hi-Speed USB 2.0 interface.
  • Do not connect the USB cable to the front of your PC or to the iMac's keyboard.
    The HL-5030 only supports the USB interface.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-5030, HL-5040, HL-5050, HL-5070N

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