Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

What kind of USB cable can I use?

  • Please use a USB interface cable that is no longer than 6 feet (2 meters).
  • Please make sure it is a high-speed twisted cable (12 Mbps or 480 Mbps), and that you connect it to the USB connector on your PC.
  • Please make sure that you use a Hi-Speed USB 2.0 certified cable if your computer uses a Hi-Speed USB 2.0 interface.
  • Do not connect the USB cable to the front of your PC or to the iMac's keyboard.
  • The HL-5030 only supports the USB interface.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-5030, HL-5040, HL-5050, HL-5070N

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