HL-J6000DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 21/11/2019
  • ID: faq00002461_011

Print using only the black ink cartridge when the colour cartridges have run out

When one or more of the colour ink cartridges have reached the end of their lives, the B&W Print Only message appears on the machine's LCD and you can print using only the black ink cartridge if you select "Greyscale" in the printer driver.

 

  • You can use only the black ink cartridge for approximately four weeks depending on the number of pages you print.
  • You may not be able to continue using only the black cartridge and will need to replace the ink cartridges if you:
    - Unplug the machine or remove any of the ink cartridges.
    - Select the Slow Drying Paper option using the machine's control panel or in the printer driver.
  • Some applications may still use colour ink to print greyscale documents or images.

 

1. Check if the machine's screen shows the B&W Print Only message.

  • If it does, go to step 2.
  • If the LCD displays other messages (for example, Cannot Detect), see "FAQs & Troubleshooting" for more information.

2. Select the "Greyscale" setting in the printer driver:

 

Windows

 

  1. Open Printing Preferences. (How to open Printing Preferences)
  2. Click the Basic tab and select Plain Paper as the Media Type.

    Make sure that Slow Drying Paper is not selected.

      image

     

  3. Click the Advanced tab.
  4. Click the radio button Grayscale or Greyscale.

    image

     

  5. Click Apply > OK.
  • Some applications may still use colour ink to print greyscale documents or images.
  • Make sure you change the setting back to Colour after replacing colour ink cartridges.

 

Mac

 

  1. Open the Print dialog box. (How to open the Print dialog box)
  2. Select Print Settings in the Print dialog box.

    image

     

  3. Select Plain Paper as the Media Type.

    Make sure that Slow Drying Paper is not selected.
     
  4. Select Greyscale in Colour/Greyscale.

    image

     

  5. Click Print.
     
  • Some applications may still use colour ink to print greyscale documents or images.
  • Make sure you change the setting back to Colour after replacing colour ink cartridges.
 

Copying and faxing in black and white (supported DCP/MFC machines only)

 

To make copies or print faxes in black and white only, set the paper type to Plain Paper using the machine's control panel:

 

  1. Press Settings (Settings) > All Settings > General Setup > Tray Setting.
  2. Press the tray option you want.
  3. Press Paper Type.
  4. Select Plain Paper.
  5. Press Home (Home).

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-J6000DW, HL-J6100DW

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