Printouts have toner scatter or toner stain.


Check the following points:

  • Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem.
    For more information, please refer to Appendixes A of the User's Guide for your  machine.

  • Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem.
    For more information on the types of paper that can be used with your Brother product, please refer to Chapter 2 of the User's Guide for your machine.

  • Install a new toner cartridge for the color causing the problem.
    Please refer to the instructions, "How do I replace the toner cartridge?".

  • Clean the corona wires and the drum unit for the color causing the problem.
    Please refer to the instructions, "How do I clean the corona wires?" and "How do I clean the drum unit?".
    If the print quality has not improved, put in a new drum unit.
    Please refer to the instructions, "How do I replace the drum unit?".


Si vous n'avez pas obtenu de réponse satisfaisante à votre question, avez-vous vérifié d'autres FAQ?

Avez-vous consulté les manuels?

Pour toute assistance supplémentaire, contactez le service clientèle de Brother:

Modèles apparentés

DCP-9040CN, DCP-9042CDN, MFC-9440CN, MFC-9450CDN

Commentaires sur le contenu

Merci d'indiquer vos commentaires ci-dessous. Ils nous aideront à améliorer notre support.

Étape 1: Comment qualifieriez-vous les informations figurant sur cette page?

Étape 2: Y a-t-il des commentaires que vous voudriez ajouter?

Ce formulaire a pour seul but de nous faire part de vos commentaires.