PT-P750W

Usein kysytyt kysymykset ja vianmääritys

Usein kysytyt kysymykset ja vianmääritys

I cannot establish a connection using Wireless Direct.

Check the following Wireless Direct settings in Communication settings in the Printer Setting Tool.
 

  • Confirm that "Enable Wireless Direct when wireless LAN is turned on" is selected.
  1. Open the Printer Setting Tool.
    Refer to the FAQ: "Using the Printer Setting Tool (for Windows)"

  2. Click Communication settings.
    The Communication settings window appears.

  3. Confirm that "Enable Wireless Direct when wireless LAN is turned on" is selected in Communication Settings in the General tab. If not, select the check box.
     

    Communication Settings
     

  • Confirm that the Network Key (password) entered to your computer or mobile device is correct.
  1. Confirm your printer's Network Key.
     
    1. Open the Printer Setting Tool.
      Refer to the FAQ: "Using the Printer Setting Tool (for Windows)"

    2. Click Communication settings.
      The Communication settings window appears.

    3. Confirm the Network Key in Wireless Direct Settings in the Wireless Direct tab.

      Wireless Direct Settings
       
  2. Confirm the Network Key entered to your computer or mobile device (see your computer’s or mobile device's user’s guide for instructions). If the Network Key is different from that of your printer, enter the correct Network Key.

If the issue continues, uninstall the printer driver and the software, and then reinstall them.

Jos kysymykseesi ei vastattu, oletko tarkistanut muut usein kysytyt kysymykset?

Oletko tarkistanut käyttöohjeet?

Jos tarvitset lisäapua, ota yhteys Brotherin asiakaspalveluun:

Sisältöpalaute

Auta meitä parantamaan tukea antamalla palautetta alla.

Vaihe 1: Miten hyödyllinen tällä sivulla oleva tieto on sinulle?

Vaihe 2: Haluaisitko antaa lisäkommentteja?

Huomaathan, että tämä lomake on tarkoitettu ainoastaan palautteen antamiseen.